Safety and Security
At GoPlay, we take the welfare of each and every participant on our tours very seriously. Just as we work tirelessly to provide once-in-a-lifetime experiences to coaches and players, we are equally committed to ensuring that all of our travelers return home safely. Our safety and support infrastructure has been a cornerstone of our business for more than 35 years.
GoPlay Travelers Are in Good Hands
Dedicated, Constantly Connected US Staff – We monitor all safety-related events, making proactive decisions to optimize security.
Network of Overseas Offices – Our affiliate partner offices in major destination cities ensure that we have on-the-ground support when it is needed.
Duty Officer System – Our 24-hour Duty Officer system operates seven days a week in the United States to deal with any emergency quickly and professionally.
Professionally Trained Tour Managers – Top-quality GoPlay Tour Managers work in tandem with group leaders throughout each trip. They discuss security measures during each group's arrival briefing and carry cellular phones to access our 24-hour Duty Officer system.
Informed Coaches – Coaches (or other team organizers) receive safety-related information and a card with emergency contact numbers prior to departure. During the trip, coaches work with the tour manger establish guidelines for free time activities, keep track of players' whereabouts, and provide overall adult supervision.
Overseas Health Insurance – All participants are enrolled in an international medical insurance plan.